Support
How can we help?
Send us a note and we will get back to you. Include the name shown in your Beacon Reach settings if you are asking about your account.
Frequently asked questions
Is Beacon Reach available yet?
It is coming soon to the App Store for iPhone. This page and the links below will stay the same when it launches.
Does Beacon Reach post without my approval?
No. Every post needs your approval first. You can see exactly what will go out, to which platform, and when.
Does it post automatically to TikTok, Instagram, Facebook and YouTube?
Beacon Reach is built to publish to those four through each platform's official connection, and that switches on for each platform as the platform approves the app. Until then, and for every other app, Beacon Reach reminds you at the scheduled time and opens your phone's share sheet so you can post in one tap.
Which apps can I schedule for?
TikTok, Instagram, Facebook and YouTube, plus Snapchat, Threads, X, Pinterest, LinkedIn, Reddit, Bluesky, Tumblr and more.
Do I need to give you my platform passwords?
No. You sign in on each platform's own page, and Beacon Reach never sees your password.
Is the music I use my own?
You should only upload content you own or have the rights to use. The built-in studio sounds are free to use, and credits are listed on the Music Studio page.
How do I delete my account and data?
Open Settings, then tap Delete my account and data. You can also follow the steps on our delete your data page or email us.
Do I have to use the AI helpers?
No. They are optional shortcuts that open the AI apps you already use. Beacon Reach does not charge for them.